Frequently asked questions

The questions parents ask us —
answered straight.

How the lessons work, which exam boards we cover, what an examiner actually does, what it costs and what happens if you need to cancel. If your question is not here, the free consultation is the quickest way to ask it.

Book my free 20-minute call →Create a free accountAccounts are by invitation: you need a code from your teacher, or from us on the free 20-minute call.

Getting started

What is Mr Moussally, and who actually teaches my child?

Mr Moussally is an independent tutoring marketplace of hand-picked, qualified teachers, operated by Learning Bridge LTD. Every teacher is personally selected and approved by Mr Moussally — an examiner who marks real exam papers. He sets the quality standard; the teachers teach to it. Lessons are live — online, or face to face where a teacher offers it — for families in the UK and worldwide.

How do we get started?

Book the free 20-minute call. It is a Zoom call with Mr Moussally: you tell him about your child, he tells you honestly what he would do, and walks you through the platform. Your child sets up their own account on the call, with the invitation code he gives you. Accounts are by invitation, so if you would rather explore first, ask for a code through the form — or use your teacher’s — and the revision notes and past-paper practice are free from then on.

Book my free 20-minute call

What is the free 15-minute taster?

A free 15-minute taster is each teacher’s choice, and none of the teachers listed today offers one. The free 20-minute call with Mr Moussally is the way to start — a teacher who offers a taster will show it on their profile. It is a short meet-the-teacher conversation and a taste of how they explain things — not a full lesson. No card details are taken and nothing is charged.

Which days and times are available?

Each teacher sets their own availability. Once you have a parent account you see it live on their profile in your own time zone — so a UK family and a UAE family both see the right clock — and you pick a slot and book it directly. If nothing fits, mention it on the consultation call and Mr Moussally will arrange something.

We live in a different time zone — will the lesson times work for us?

Yes. The platform is time-zone aware: every lesson time on the platform is shown in the time zone of the person looking at it, so nobody has to convert. Our teachers are based in the UK and the UAE, so there are evening slots for families in UK and Gulf time zones, and plenty of daytime slots that fall in the evening further east or west.

What equipment does my child need?

A laptop or tablet with a camera and microphone, a stable internet connection, and somewhere quiet. Lessons run over a video-call link that the teacher provides — your child clicks it from their dashboard. A pen and paper beside the screen helps for working through questions.

Subjects, exam boards and qualifications

Which subjects do you teach?

Maths, the sciences, English, Geography, Business and Economics. Maths is the flagship subject, and the free revision notes are Maths only for now. Biology, Chemistry, Physics, English, Geography, Business and Economics are taught by teachers recruited to exactly the same standard. Spanish and History are also available — teacher found on request: book the free call and we will look for a teacher for your child.

Which exam boards and qualifications do you cover?

IGCSE (Cambridge, Edexcel and Oxford AQA), GCSE (Edexcel and AQA), A-level (Edexcel and AQA), IB, IB MYP, Key Stage 3 and Primary. Your child registers with their exact qualification, level and board, so their scheme of work matches the specification they will sit.

What is the difference between IGCSE and GCSE?

They are equivalent qualifications at the same level. GCSE is the version sat in UK schools; IGCSE is the international version, most common in international schools in the UAE. The content overlaps heavily, but the papers, mark schemes and question styles differ by board — which is why your child is taught to their own board, not a generic syllabus.

How do I find out which exam board my child is on?

Look at a recent mock or past paper: Edexcel IGCSE Maths papers carry the code 4MA1, Cambridge IGCSE Maths 0580, Edexcel GCSE Maths 1MA1. The school’s exams office or subject teacher will confirm it in a sentence. If you are unsure, tell us on the consultation call and we will work it out with you.

Foundation or Higher — does it matter?

Yes. Foundation tier tops out at grade 5, Higher goes to grade 9, and the topics and question difficulty differ. Your child’s scheme of work on the platform follows the tier they are registered for, and their teacher will tell you honestly if a change of tier would serve them better.

Do you teach younger children?

Yes. Years 7–9 are taught in Maths, the sciences, English, Geography, Business and Economics — the sciences have a dedicated Key Stage 3 track; in Maths, English, Geography, Business and Economics, those years are the start of the GCSE or IGCSE pathway. Primary Maths (Years 1–6) is also available for children who need a strong foundation before secondary school. Primary English (Years 1–6) is also available — teacher found on request: book the free call and we will look for a teacher for your child.

The teachers and the examiner

Is Mr Moussally really an examiner?

Yes — he is an examiner and marks real exam papers. That is the whole claim: he is not a senior examiner, does not set standards for any exam board, and has no access to live or confidential exam material. The platform is an independent tutoring marketplace operated by Learning Bridge LTD, and is not affiliated with any exam board.

Does being an examiner mean he knows what will be on the exam?

No. Examiners mark papers after students have sat them; they never see a paper in advance. What examining does teach is exactly how marks are awarded and lost — which working earns method marks, which shortcuts cost them, and what a mark scheme is really looking for. That is what every lesson and every free note is built around.

Is every teacher an examiner?

No. Mr Moussally is the examiner who sets the platform’s quality standard. Every teacher is qualified and personally vetted by him — but not every teacher is an examiner themselves.

How are the teachers vetted?

Every teacher holds a UK teaching qualification (QTS, PGCE, BEd or QTLS), and Mr Moussally checks it, two references and a current criminal-record check — an Enhanced DBS in the UK, or the equivalent police clearance where they live — before they are listed. Ideally one reference is a current or recent line manager. Mr Moussally reviews every application personally, and nobody is listed until he has approved them.

Can we choose our teacher — and change if it is not working?

Yes. Browse the teacher profiles, pick the one you like — and if they offer a free taster, start with that. If the fit is not right, email us and we will help you move to another teacher. Your child’s progress record stays with them, so the new teacher can see exactly what has been covered.

Find a teacher

Lessons: format, frequency and what to expect

Do you offer 1-to-1 lessons, group lessons, or both?

Both. 1-to-1 lessons are booked from a teacher’s own calendar once you have a parent account — the free call is the place to start. Group courses are small — each course page shows how many places it has — structured around a syllabus, and run for a set number of lessons. Many families use a weekly course through the exam year and add 1-to-1 for a specific weak topic.

Which is better for my child — group or 1-to-1?

It depends on the child. 1-to-1 is best for targeting specific gaps at your child’s own pace, or for a student who goes quiet in a group. A small group suits a student who is broadly on track and benefits from hearing how others approach a question — and it costs less per lesson. Either way every student is tracked individually, topic by topic. Mr Moussally will give you a straight recommendation on the consultation call.

How long is a lesson?

1-to-1 lessons are usually 60 minutes; some families arrange 90-minute or two-hour lessons with their teacher, and the length is agreed and shown before you pay. A course lesson’s length is set on the course page.

How often should my child have lessons?

For most students, one lesson a week per subject is right through Year 10 and the first part of Year 11. In the final two to three months before the exams, many move to two a week to work through past papers. A student who is well behind may need more for a short burst to close the gaps, then settle back to weekly.

When is the right time to start — Year 10 or Year 11?

Year 10 is ideal: two years of content, time to fix weak foundations and build exam technique gradually. Starting in Year 11 is common and still very worthwhile — the focus shifts to finding gaps from the mocks, exam technique and past-paper practice. Whenever you start, the first thing your teacher does is find out exactly where your child is.

What actually happens in a lesson?

The teacher works through the topic step by step, then your child practises real exam-style questions with the teacher watching how they work — because how marks are awarded is the point. Every lesson ends with what to remember and the common mistake to avoid. Afterwards the teacher logs the topic covered, the homework set and any resources used, and you can see all of it in the parent portal.

Are lessons recorded? Can I sit in?

That depends on the teacher — this is a marketplace of independent teachers, and each sets their own approach to recording and to a parent being present. Many are happy for a parent to sit in, especially for younger children; just ask your teacher before the first lesson and they will tell you what they do. Whatever the answer, every lesson is logged on the platform afterwards — topic, homework, resources — so you always see what was covered.

Is homework set?

Yes. Teachers set homework after most lessons — often a worksheet matched to the topic just taught — and it appears on your child’s dashboard and in your parent portal. Your child ticks it off when done, and the teacher checks it at the start of the next lesson.

What happens if my child misses a lesson?

For a 1-to-1 lesson, cancel 24 hours or more ahead for a full automatic refund; inside 24 hours the lesson is charged. For a group course, a missed lesson is not refunded — but it is not lost either. The topic is recorded as missed on your child’s progress map so you and the teacher can see the gap, and it is picked up in a recap.

Read the full terms

Progress and the parent portal

How will I know the lessons are actually working?

You can see for yourself. The parent portal shows every topic in your child’s specification, colour-coded as covered, in progress or not yet started, plus the homework set, the resources used and any topic your child has flagged as difficult. After each lesson you receive a short summary email. Nothing depends on asking your child how it went.

Can I get a written progress report?

Yes. A clean, printable progress report is available from the portal at any time — a summary of what has been covered, what is in progress and what is still to come. Parents use it for their own records or to share with the school.

Can one account cover more than one child?

Yes. Add every child to one parent account, each with their own subjects, lessons and progress map.

Does my child get their own login?

Yes. Students have their own dashboard showing their next lesson, their homework, their progress map, and the free notes and practice questions. You see everything from the parent side; they see what they need to get on with.

Pricing, payment and cancellations

How much does it cost?

Every teacher sets their own course and lesson pricing, in £ with the AED equivalent: group course prices are on each course page, and 1-to-1 lesson prices are shared in your free consultation — always before you book. There are no hidden fees and no joining fee.

Book my free 20-minute call

Which currency will I be charged in?

Families in the UAE are normally charged in AED and everyone else in GBP — the currency follows the country on your account. The exact amount is fixed when the booking is made and shown to you before you pay, and that is what is charged for every lesson in the booking, whatever the exchange rate does later. All prices include VAT where applicable.

When is my card charged?

For a 1-to-1 lesson: Each lesson is charged to your saved card the day before it, at about 8:00am UAE time (straight away if it starts within 24 hours). We email you the amount the morning before each charge; for a lesson booked less than two days ahead, your booking confirmation is that notice. If your teacher offers a block of lessons paid up front, the whole block is taken in one payment when you approve it — and each lesson in it can still be cancelled and refunded on its own. For a group course, you pay when you enrol. If your teacher offers a taster, it is free and nothing is taken.

How do I pay?

By card, securely, through the platform. You add a card once when you make your first booking; it is stored by our payment provider, not by us, and used for the lessons you have booked.

What if we need to cancel a 1-to-1 lesson?

Cancel 24 hours or more before the lesson for a full automatic refund to your original payment method — no questions asked. Inside 24 hours, the lesson is charged as normal. If the teacher cancels a lesson you have paid for, you are refunded in full — your teacher confirms the refund — and you can rebook at no extra cost. If you are in the UK, you can also cancel a booking within 14 days of making it; the terms explain how, and what happens to lessons already given.

Full cancellation terms

Is there a subscription or a minimum commitment?

No. You book the lessons or the course you want and pay for those. There is no monthly subscription and no long-term contract — the revision notes and past-paper practice stay free whether or not you ever book a lesson.

Do I have to pay for the revision notes?

No — all revision notes and The Exam Room past-paper practice are free, forever, with a free account. No subscription, no card required. Accounts are by invitation: you need a code from your teacher, or from us on the free 20-minute call.

Open the free notes

Free notes and The Exam Room

What are the free revision notes?

Maths revision notes for Cambridge IGCSE Core and Extended — every topic explained step by step in plain words, with worked examples, diagrams, and a "Common Mistake" and a "Teacher’s tip" at the end of each one. Our revision notes are written with the help of AI and reviewed by a teacher. Notes our teachers have reviewed are open to everyone; every note is free with a free account (accounts are by invitation).

Browse the notes

What is The Exam Room?

Our past-paper practice tool: thousands of real past-exam questions, organised by topic and by paper, with the official mark scheme alongside so your child can see exactly how the marks are awarded. It is free with an account, and accounts are by invitation: a code from your teacher, or from us after the free call.

Open The Exam Room

Can my child use the free resources without booking any lessons?

Yes. Many students do. Accounts are by invitation: you need a code from your teacher, or from us on the free 20-minute call. With it, create a free account, choose the qualification and board, and the notes and practice questions are there. If you later decide a teacher would help, the consultation is free too.

Create a free account

Safety, data and trust

Is online tuition safe for my child?

Every teacher holds a current criminal-record check before their first lesson (an Enhanced DBS in the UK, or the equivalent certificate abroad), and is a qualified teacher. Lessons are booked and logged on the platform, so there is a record of every lesson. Any concern, email us directly and Mr Moussally will deal with it personally.

Is the platform endorsed by an exam board?

No — the platform is independent and not affiliated with any exam board. It is a tutoring marketplace operated by Learning Bridge LTD; it is not an official product of any board and does not speak for one. We teach to the specifications the boards publish, and Mr Moussally, the founder, is an examiner who marks real exam papers.

How is my family’s data handled?

The platform is operated by Learning Bridge LTD, registered in England and Wales, and handles personal data under UK GDPR. Parents and students manage their own accounts, and we only collect what is needed to run the lessons and show you progress. Full details are in our privacy policy.

Read the privacy policy

How do I contact you?

For a new enquiry, book the free 20-minute call through the form and Mr Moussally will call you. If you already have an account and need help, email info@mrmoussally.com and a person will reply.

Book my free 20-minute call

For teachers

I am a qualified teacher — how do I teach on the platform?

Apply through the short form. You will need a UK teaching qualification, a current school post, two references and a current criminal-record check. Mr Moussally reviews every application personally, and nobody is listed until he has approved them. Once approved, you set your own rates and availability, and the platform handles booking, payment, the parent portal and the admin.

Apply to teach

What does it cost a teacher to use the platform?

Nothing on lessons with your own students that are organised outside the platform. Most teachers who tutor already have students of their own: invite them with your own invite code and, where the platform offers it, mark their lessons as organised outside the platform — you agree the price and take payment directly, we take no payment and no commission, and you still use the scheme of work, the lesson log, the resources and the parent portal. Lessons paid through the platform carry a commission agreed with you individually and stated in your Tutor Agreement before you teach. You set your own prices — there is no minimum — and you are paid weekly, by bank transfer in your own currency, for lessons that have been paid; your Finance page shows every figure.

How teaching here works

Still have a question? Ask it on the free call.

Twenty minutes with Mr Moussally about your child — no commitment, no payment details needed. 46 questions answered above; yours might be the next one we add.

Book my free 20-minute callHow it works for parents